1-800-SAY-WHAT
After dialing the numbers I awaited for the usual "dial 1 for English" which I quickly dialed. (Another thing, when the automated voice talking to you has a heavy accent, you know you are in trouble!)
"Pleese lissstn to the falling menu su ve can direction you call"
"tooch one to assess you account"
"tooch two for act-a-vation"
"tooch tree for pograming"
"tooch pour for tech-na-cal help"
I selected pour ..... er .... I mean four.
"You call izz now being dirctioned to you servace rep-re-senive"
"You call vill be ansrewed in zee odor it was cvied"
Instantly back ground music began to play along with recorded reassurances that "all cuss-mor rep-re-senives" were helping other customers and I would be helped in "odor". The background music was somewhere in between what would be heard at a Chinese New Year party and Rap.
Finally the voice of a female, "My name is Ming Ling, how will I help you?"
"My reciever box shot craps this morning" I said, not thinking about how the slang along with the language barrier was going to slow the translation.
"Shoot who?" Ming Ling asked, "you shoot ciever box?"
"No no I mean the ciever .. er .... reciever box no longer works."
"Did you use power button on the mote or on the ciever box?" she ask. I guess the prefix "re" was hard for her to say!
"I've tried both" I replied, "and neither worked".
"Have you tied the power button on ciever box?"
"Yes ma'am" I reaffirmed, thinking I should just answer the individual questions and not offer anymore statements.
"Is ciever box plugged in?"
"Yes ma'am. And I have checked, the electrical outlet is fine. The reciever box will NOT power up!"
"K. I will send you a placement for it. Can you give me the moodel number on the front of ceiver box?"
"Yes it is V-B-3-2-1" I said slowly.
"B-B-tree-two-one" she repeated.
"No" I clarified, "V as in volume. B as in boy. 321"
"Yes. B as in bolume. B as in boy. Tree 2 1".
"Yes. Ok. You got it!"
"I vill autorize a new ciever box to be shipped to you. You should cieve it in tree or pour business days".
"Thanks" I said relieved.
So now it's a "wait and see" if the ceiver box is a B B tree 2 1 or not!
Dennis
Finally the voice of a female, "My name is Ming Ling, how will I help you?"
"My reciever box shot craps this morning" I said, not thinking about how the slang along with the language barrier was going to slow the translation.
"Shoot who?" Ming Ling asked, "you shoot ciever box?"
"No no I mean the ciever .. er .... reciever box no longer works."
"Did you use power button on the mote or on the ciever box?" she ask. I guess the prefix "re" was hard for her to say!
"I've tried both" I replied, "and neither worked".
"Have you tied the power button on ciever box?"
"Yes ma'am" I reaffirmed, thinking I should just answer the individual questions and not offer anymore statements.
"Is ciever box plugged in?"
"Yes ma'am. And I have checked, the electrical outlet is fine. The reciever box will NOT power up!"
"K. I will send you a placement for it. Can you give me the moodel number on the front of ceiver box?"
"Yes it is V-B-3-2-1" I said slowly.
"B-B-tree-two-one" she repeated.
"No" I clarified, "V as in volume. B as in boy. 321"
"Yes. B as in bolume. B as in boy. Tree 2 1".
"Yes. Ok. You got it!"
"I vill autorize a new ciever box to be shipped to you. You should cieve it in tree or pour business days".
"Thanks" I said relieved.
So now it's a "wait and see" if the ceiver box is a B B tree 2 1 or not!
Dennis
